Online Store Customer Service
Jungheinrich online store provides clear overview of offered products and is easy for use. You can search for products using the advanced search engine or by browsing the menu.
Displayed are product names, product images and prices; For each product there are three main advantages highlighted which you will benefit from provided you purchase the product. By clicking on an individual product you access the product presentation page equipped with images, video, detailed product description and technical details.
In our online store purchase is possible only for registered users. Creating an account will make your purchases faster, you will be up-to-date with the statuses of placed orders and will be able to review your order history and create wish lists.
If you need any additional information about the products, online offers, delivery, if you need support with the purchase or you haven't found the product you are looking for, you can contact us via:
- e-mail: info@jungheinrich-shop.si,
- online contact form or
- telephone number: +386 (0)1 561 04 85. The line is open during working days, from Monday to Friday, 8:00 am to 3:00 pm.
Service and technical support
At Jungheinrich, d. o. o. we provide technical support and service for all equipment offered in our online store. We understand how important aftersales service and technical support is for our customers, which is why we have in place an organisation of professionally trained and friendly service engineers who provide our customers with asap technical support and assistance throughout Slovenia. With a service network of over 30 technicians, with special service vehicles and express delivery of original spare parts, we are the ideal partner even when things go wrong.
You can request service, order preventive maintenance or seek technical support:
- by e-mail: servis@jungheinrich.si ,
- by filling in an online contact form at www.jungheinrich.si or
- by phone: +386 (0) 1 564 04 83. The line is open during working days, Monday through Friday, from 8:00 am to 3:00 pm.
In addition to on-call servicing, periodic inspection and maintenance, we also offer full service. You can read more about our range of aftersales services at www.jungheinrich.si.